Privacy Policy
Professional Touch Privacy Policy: Protection of your personal data
In Professional Touch We take the privacy and security of your data very seriously.
This Privacy Policy explains how we collect, use and protect your personal information when you visit
or make a purchase at https://toqueprofesional.es.
Our goal is to ensure transparency and compliance with the GDPR and other applicable regulations.
1. Personal information we collect
When you visit our site, we automatically collect data such as: IP address, browser, time zone and installed cookies.
Additionally, when you browse, we collect information about the products you view and how you interact with the site.
We also store order information such as name, shipping address, payment details, and phone number.
Cookies and tracking technologies
We use cookies, log files, web beacons, tags and pixels to improve user experience and optimize
our site. You can manage your cookies from your browser settings.
2. How we use your personal information
The information collected is used to:
- Process orders and payments securely.
- Manage shipping, returns, and warranties.
- Detect fraud risks and protect customers.
- Improve navigation and optimize marketing campaigns.
- Offer you personalized advertising based on your interests.
3. Sharing data with third parties
We share your information only with vendors necessary to operate our business, such as Google Analytics.
More information in the Google Policy.
You can disable Google Analytics from
this link.
4. Your privacy rights
If you are a European resident, you have the right to access, rectify, or delete your personal data.
You can also request a restriction on your processing. Write to us at
general@toqueprofesional.es or by postal mail to our headquarters in
Station 4, Porriño, PO, 36400, Spain.
5. Data retention
We retain your information as long as necessary to comply with legal obligations or until you request its deletion.
6. Policy for minors
Our site is not intended for minors under the age of 18. We do not knowingly collect data from minors.
7. Security of your data
We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
8. Changes to this policy
We may update this Privacy Policy to reflect legal, technical, or operational changes.
We recommend that you review it periodically to stay informed.
9. Contact
If you have questions about how we treat your personal information or wish to exercise your rights,
You can contact us at general@toqueprofesional.es.
Legal basis and data controller
Within the framework of the Professional Touch Privacy Policy, we process your data in accordance with the
Article 6 of the GDPR: execution of contracts (processing your orders), compliance with legal obligations
(billing and accounting), legitimate interest (fraud prevention, site improvement) and, where applicable,
your explicit consent (subscriptions and commercial communications). The data controller is
Professional Touch, Station 4, Porriño, PO, 36400, Spain. You can contact us at
general@toqueprofesional.es.
How to exercise your rights (access, rectification, deletion, opposition and portability)
You have the right to request access to the personal information we hold about you and to request its rectification.
If it is inaccurate, request its deletion when it is no longer necessary, limit or oppose its processing and
request data portability to another provider. To exercise this right, please write to us indicating the right you have.
you wish to exercise and provide proof of identity. We will respond within the timeframes established by law.
If you consider that we have not handled a request correctly, you can file a complaint with the
Spanish supervisory authority (AEPD). See official instructions here:
Spanish Data Protection Agency (AEPD).
Conservation, security and international transfers
We retain data for as long as necessary to fulfill legal, tax or contractual purposes,
and then securely block them. We apply technical and organizational measures (encryption in transit,
access controls, incident logs) to prevent unauthorized access, loss or misuse.
Some technology providers may operate outside the EEA; where this is the case, we require appropriate safeguards.
(EU Standard Contractual Clauses or other recognized mechanisms) to protect your information.
Transparency in commercial communications
We will only send marketing communications if there is a legal basis (for example, your consent).
unsubscribe at any time from the link in each message or by contacting us.
Professional Touch Privacy Policy ensures that your preferences are respected and applied
immediately in our systems.
Updates to this policy
We periodically review this policy to reflect legal, technical, or operational changes. The current version
will always be posted on this site. We recommend that you check it regularly to learn how we protect
your personal information and news about data processing.
