Professional Touch Shipping: information, terms and conditions

Orders over €100 (VAT not included) they have no shipping costs.

Tracking your order: You will receive a tracking number that will allow you to know the status of your shipment in real time.

Security: All our shipments are insured to ensure the protection of your products.

Delivery address: For logistical reasons, we only ship to the billing address.

Delivery times: The estimated delivery time to the Iberian Peninsula is 48–72 business hours. For the Balearic Islands, the delivery time may vary between 96 and 120 hours. Deliveries are not made on weekends or holidays.

Shipping costs: 5,95 €.

For packages exceeding 10kg or its equivalent in volume, an additional fee will apply.

Discover how they work Professional Touch shipments and receive your orders quickly, safely, and hassle-free. We offer standard and express shipping options throughout Spain, with real-time tracking and personalized service. All orders are carefully packaged to ensure your products arrive in perfect condition. Trust us for an efficient, reliable logistics service tailored to the needs of hairdressing and beauty professionals.

In Professional Touch We work to ensure your orders arrive on time and in perfect condition. Our policy Professional Touch shipments guarantees speed, transparency, and convenience, both for industry professionals and individuals seeking quality products. Here you'll find all the information you need on delivery times, costs, tracking, and delivery options available in Spain and the European Union.

General Shipping Conditions Professional Touch

We ship to the entire Iberian Peninsula, the Balearic Islands, the Canary Islands, Ceuta, and Melilla. Orders over 100 € (VAT not included) enjoy free shipping via standard shipping. For smaller orders, the shipping cost is automatically calculated in the cart based on the destination and weight of the products. Before completing your purchase, you can see the exact amount in the section. Shopping cart.

Delivery times and order tracking

Standard delivery times typically range from 24 and 72 business hours, depending on product availability and the destination address. In rural or island areas, the delivery time may be slightly longer. Once payment is confirmed, you will receive an email with the tracking number and a direct link to check the real-time status of your shipment.

If you have created an account on our website, you can check your order history from the section My account, where you will find updates and invoices available for download.

Packaging and handling

All products are carefully prepared to avoid damage during shipping. We use recyclable materials and certified protective packaging. Each package undergoes quality control before being handed over to the courier company. If you receive a damaged or defective item, please contact us within 48 hours and we will arrange a replacement at no additional cost.

Available shipping options

• Standard Shipping: Delivery in 2-4 business days with reduced rates.
• Express Shipping: Delivery within 24-48 hours for urgent orders.
• Pick up in store (Madrid): free option available by appointment.

Return policy

In Professional Touch We are committed to your satisfaction. If you are not completely satisfied with your purchase, you can request a return within 14 calendar days after delivery. Products must be returned in their original packaging, unused, and with all accessories. To start the process, write to us using the contact form or directly to our customer service email.

Transparency in Shipping Professional Touch

We strive to provide a safe and efficient shopping experience. Our policy Professional Touch shipments It is updated regularly to ensure you get the best conditions. We only work with trusted transport companies that comply with European quality and sustainability standards.

If you want to know more about good logistics practices, consult the article Wikipedia on e-commerce, which explains the security and delivery standards used by modern online stores.

Personalized attention and support

Do you have questions about tracking or the status of your order? Our team is available to help you via the contact form or WhatsApp. You can also check out our page. Return policy for more details on refunds and replacements.

Conclusion

Thanks to the policy of Professional Touch shipmentsEvery purchase is made with guarantees of punctuality, care, and environmental commitment. From order preparation to final delivery, we work to offer you the best logistics service in the professional sector. Trust Toque Profesional to receive your hairdressing tools, accessories, and products safely and without delay.